We carry out housing inspections on a regular basis to ensure we keep up to date with any maintenance required around your property.

Generally, we carry out routine inspections once every 6 months. Your Kaihautū Tū Tara ā Whare/Relationship Manager will contact you when this is due to take place.

At the inspection, your Kaihautū Tū Tara ā Whare/ Relationship Manager will check that the property is in a good condition and will identify any repairs or maintenance. They will also check on your wellbeing and ensure you and the whanau are safe and well.

We may also take photos of anything that may need fixing. Please let us know if your home needs any repairs or maintenance.

Our inspections should take around 30 minutes. If for any reason the day and time we have arranged to do an inspection does not work for you. You will need to call us immediately on freephone (0508) 832 487. Our call centre is open from 8am to 6pm, Monday to Friday. 

On the following page you will find a Guide for what we will be looking at.



  • Clean the shower, including the drain. Spray the drain with anti-mould solution
    If the sealant around shower or bath edges is getting black, spray it with an anti-mould solution
  • Remove mould from walls and ceilings
  • Remove dust from vents and fans
  • Clean vanity, toilet, benches, cabinets, and floor surfaces


  • Clean the stove, including the back and sides of the stove, the elements, and the oven
  • Clean the bench and floor
  • Remove marks from ceiling, walls, and cupboard doors


  • Clean the laundry tub
  • Remove dust from vents or fans
  • Clean the walls and ceilings to remove dirt and dust


  • Mop the floors and remove any marks
  • Scrub the grout between tiles to remove mould and dirt


  • Mow the lawns
  • Clear the garden of weeds
  • Remove rubbish


  • Clean the light shades/fittings
  • Spot clean marks on walls, ceilings and curtains
  • Remove cobwebs
  • Clean cupboards inside and out
  • Wipe window sills and frames
  • Wipe lower skirting boards between walls and floor